First Time Management Training

Taking the first steps as a manager or supervisor can be challenging and the role and responsibilities that come with it can easily be misunderstood.

A bespoke training programme tailored to meet your precise business needs can help aspiring and new managers to thrive in their new role.

Course includes:
› How to improve verbal and non-verbal communication skills with colleagues and customers
› The role of management in coaching, developing talent and new staff
› Performance management
› Understanding team dynamics

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Description

Delivered on your premises*, which reduces the amount of time staff are away from their job roles, this learning session is ideal for all staff, regardless of their prior knowledge.

Developed specifically to provide aspiring and first time managers with the skills and knowledge they need to be a successful manager. Staff are frequently promoted to positions of responsibility because they are successful in their current role but too few have the benefit of management training to ensure they can be successful managers.

Making links to your staff performance management systems and job specifications, learning activities are tailored precisely to meet your needs.

Aspiring and new managers will also benefit from taking the Everything DiSC® profile assessments. These assessments provide information about behaviours and are invaluable for new managers, helping them understand how to best manage staff with different behaviour characteristics.

Group learning sessions are best when there are at least five participants. Staff from different organisations can come together to make a large group. This has many advantages as staff can share their experiences, while maintaining confidentiality.

*If you do not have a suitable training venue, we can arrange an external venue.

 

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Frequently asked questions

We’ve done lots of courses before, how will this be different?

It’s great that you and your staff already have an understanding of the subject. People always learn better if they can relate the learning to their workplace.

We take the time to find out what you really need and wherever possible build in references to your own policies and procedures, the documents you use and the expectations you have in the way that your staff respond and behave.

There’s a mixture of staff who have been working with us for a long time and some new staff, how will everyone benefit from the training?

Everyone has something of value to add to learning sessions. We can ensure that your new staff learn from those who have been with you longer and can capitalise on their experiences in working with you. We can also use the experience that newer staff have gained working elsewhere. Newer employees can bring a fresh perspective onto working practices and we can use these ideas to develop everyone’s skills and knowledge.

We are a small company and not everyone can attend the training at the same time. How can we benefit from your courses?

We work hard to minimise disruption to the workplace and can provide learning sessions at times to suit you. Some businesses find that short lunchtime sessions work well, others prefer an early start or a late finish, with sessions taking place before or after work. This might work for you and your staff. Alternatively, why not contact other businesses in your area and see if you can organise several group training sessions, with participants coming from each business. That way you can share the costs and everyone gets a chance to attend.

How will my staff get recognition for attending the training?

It is important that everyone records the learning in their CPD records and we can remind people to do this. We can also give ‘certificates of attendance’, which list the learning outcomes and can incorporate your logo if you wish.

Is any background reading needed before attending the training?

If your staff have different levels of awareness, it can be useful for everyone to complete some background reading before they attend. However, we know that this is not always possible and our experienced trainers can ensure that everyone’s knowledge is increased during the learning activities, whatever their prior knowledge level.

WE'VE SUCCESSFULLY WORKED WITH A WIDE RANGE OF ORGANISATIONS

Hear what our customers have to say,
we’re proud of the work we do

Mary has worked successfully with us on a couple of projects. She is always extremely professional and uses her skills very well to listen to our requirements and offers pertinent advice, direction and workable solutions. Her work has helped us to continue to improve the quality of everything we do at East Norfolk Sixth Form College. I have no hesitation in recommending Mary and Corporate Growth Consultancy.  

Dr Catherine Richards

Principal, East Norfolk Sixth Form College

We have used Mary numerous times for various training needs. She is an excellent communicator and facilitator bringing a right blend of necessary information with practical experience. Through her work with Ofsted she also brings a helpful insight from an inspector’s viewpoint. She gears the training content to our needs and all levels within the Practice. Her professional yet relaxed style helps to put the message across in a friendly, but effective way. We will undoubtedly continue to use Mary’s services and would highly recommend her.

Kevin Bernard

Practice Manager, Botesdale Health Centre

I wouldn't hesitate to recommend Corporate Growth Consultancy. Mary is very insightful and comes with a vast amount of experience covering a wide range of sectors. Once I'd completed my course I was extremely motivated with a clear vision on areas for improvement to help achieve my goals.

Jon Small

Company Director, Shout Creative

Grow your business and
arrange your training today:

01379 308690 /  hello@corporategrowth.org

Unit 3  Diss Business Centre  Dark Lane  Scole  Diss  IP21 4HD

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